If you would like to join our patient group, we would be happy with your contribution. Please visit our joining & consent page:
Join Patient Participation Group
Your contribution would be valued and appreciated in helping us to help you:
The next meeting is:
- Thursday 5th September (5.00pm to 6.00pm)
So, what is involved?
A Participation group is a community-led group that canbe linked to a particular health and social care topic, service, organisation or geographical area. Ideally it will involve a good mix of people that reflects the diversity of community.
Meetings and Surveys
As representatives of our patient population your opinions would be helpful in identifying areas of improvement within the Practice as well as influencing the development of local healthcare services. We would gather this information by inviting you to attend meetings as well as participate in online surveys up to four times a year. Occasionally, we may contact you for your opinion on certain proposed changes.
Reporting Back
We will publish on our website a report of Patient Group Activity and subsequent achievements.
If you would like to become a member of the Patient Group, please ask at reception for a form, alternatively you can join via this website.
You said, we did!!
- Patients wanted some background music - Music license & radio now in surgery.
- Patients wanted Online consults / Bookings - We now have eConsult which commence in October 2022.
- Patients wanted text messages with details regarding referrals and confirmation this has been done.
- Patients kept getting cut off on the phone lines after queue position 5, This was reported to GMSS and actioned - we have now added another 20 que positions.
- Patients wanted more members to engage with the PPG, after much advertisement, we now have over 40 members!
The surgery will always take on feedback to ensure all patients receive the best care possible!